REMOTE SERVICES
Knowledgeable and Professional Support Technicians Available 24/7
- Remote Support. Remote monitoring and management of your workstations, servers, routers, printers, and other network devices to ensure your business network is always reliable and secure. Most IT support and management tasks are performed remotely, non-intrusively and effectively without interrupting your revenue flow.
- Print Services. Monitoring of ink levels, paper levels and a number of pages printed, in addition to remotely initiating, stopping or resuming print activity eliminates printer downtime.
- Wireless & Mobile Computing. Implement and support your organization's wireless capabilities.
- Cloud Infrastructure. Trained and knowledgeable support team manages your organization’s cloud surveillance, email, computing, storage, network, and operating systems.
- Patch Management. Identification and automatic updating of all software patches and hotfixes to all of your devices, giving you the peace of mind that all patches are up-to-date and your systems will continue running at optimal performance.
- Managed Security. Increased cyber-security within your organization, including but not limited to, anti-virus, malware, ransomware, etc. Updated security applications minimize the chance of hackers accessing your companies sensitive information.
- Computer / User Management. Managed control over business computers, users and permissions. Add admins and end users for free. Set their roles and access permissions. Allow a user or user group to access a computer group or specific computers.